MRC Pinecrest Senior Living Icon Lufkin, TX


Faith-inspired and mission centered.

The team at Stevenson Oaks has been carefully selected to bring the best the Dallas-Fort Worth Metroplex has to offer in mission minded professionals with a heart for serving older adults.



Kristi joins Methodist Retirement Communities after 20 years with Marriott International. While with Marriott, Kristi worked overseeing operations for full-service and luxury hotels here in the DFW Metroplex. Her most recent opening was the first Smart Hotel in North America, The Sinclair, Autograph Collection by Marriott, located in downtown Fort Worth. She also was an active operations council member for Marriott and supported all full-service hotels in Texas. Kristi’s nature to serve others has been an innate characteristic since her youth. It was only a matter of time that she would be introduced to senior living and naturally find her purpose. She believes that no matter your age, people want and need human connection and that our elders deserve the utmost respect and dignity. When you meet Kristi, she will tell you that she can’t wait to live life with you, and she means it. This is the culture that she is instilling into Stevenson Oaks.

Kristi is a graduate of the University of North Texas with a bachelor’s degree in Hospitality Management and has received her Assisted Living Facility certification. She is an enthusiastic leader who strives for operational excellence and crafting dynamic cultures. She looks forward to enhancing the lives of our seniors and sharing in the Texan spirit of friendship. She is a native to Fort Worth and can’t wait to support the local community.

In her downtime, she loves spending time with her husband Chris and her two sons Joshua and Andrew. As a family they love making memories and are on a mission to see all the National Parks in the United States! She enjoys hosting big family get togethers, photography, music and above all things serving God.

Carrie Trusty

Sales and Marketing Director

Carrie has served the eldercare industry in various roles across skilled nursing and rehabilitation, assisted living, memory care, and independent living.

Carrie leads the marketing program at Stevenson Oaks with the heart of servant leadership and with a talent for encouraging and developing her team. Most importantly, Carrie is passionate about meeting the needs of elders and being a helpful resource to those seeking solutions.

Carrie is married and has three children. Her husband and oldest son are US Marines, and her youngest son plays competitive soccer. Her daughter graduated from Texas A&M with a degree in Marketing, and is a talented photographer. Carrie and her family enjoy all things outdoors, sports, and travel.



Shelley has 25 years of experience as a wholesale manufacturer’s representative in the apparel and shoe industry. She followed one of her passions and entered the world of cheerleading apparel/uniform sales. As a territory sales manager, she also coordinated cheerleading and dance competitions. After several years in the cheer industry, Shelley transitioned to the Family Services Department of Service Corporation International – Laurel Land Fort Worth. She entered this industry remembering how difficult it was to plan her own mother’s funeral, and saw it as an opportunity to help families during one of the worst times of their lives. At Laurel Land, Shelley helped facilitate the LIFT program, a monthly social event for widows and widowers who have lost their partners. Realizing how much joy she felt helping seniors, she left Laurel Land and joined Stevenson Oaks as a senior living counselor.

Shelley has lived in Fort Worth for over 25 years and attended the University of North Texas. When she’s not busy working, Shelley loves traveling, dancing, spending time with her family and friends, and spoiling her beautiful black Labrador Retriever, Livi.

Diane Roberts

Healthcare Sales Counselor

Diane has spent many years working to help families make the decision and transition into senior living communities. She started her career after caring for her Mom at home for seven months and then realizing she needed more help. After researching, her mom moved into assisted living and then memory care.  Diane felt called by God to take a sales position in a community and knew that is where she was supposed to be. Her daily goal is to help families and seniors navigate the process to get them to the next place whether that is the need for care or just life engagement. Diane considers herself a relocation specialist because she has helped many families make the move from out of town or state.

Diane grew up in Azle, Texas, and is a HUGE TCU Fan! She met her husband at a church camp in 1977 and the couple became best friends early on. She is a two-time breast cancer survivor and she states that “God let me stay to minister to others and share his grace with others.”  When not at work, she enjoys spending time with her two Rhodesian Ridgebacks and loves browsing estate sales!

Armando Zapata

Plant Ops Manager

Armando comes to the community with over fourteen years active-duty service in the US Army and continues to serve in the medical field with the Army Reserves.

Before entering the Senior Living world, Armando worked in retail facilities and security for almost nine years. He has been a Senior Living Maintenance Director for five years, and he has a passion for people, especially seniors, which is what brought him into this industry.

Armando has a wife and two children, a daughter and a son. He loves to hike and watch Ranger Baseball! Go Rangers!

Ashley Isaman

Lifestyle Director

She is a ball full of energy and has a personality as bright as the sun! Ashley obtained a Bachelor’s Degree in Recreational Therapy from East Carolina University located in Greenville, North Carolina. She has seven years of experience working in the various tiers of senior living: skilled rehabilitation (short and long-term care), memory care, assisted living, and independent living. She believes she has found her calling and is so grateful to establish a career within the senior living industry. Ashley’s main goal is to provide life enrichment programs that fit the needs of the residents at Stevenson Oaks and have a positive impact on their lives.

Ashley is the oldest of five children. She has two younger sisters and two stepbrothers who still reside in her hometown of Lakeland, Florida, with the rest of her family. She has two dogs, Callie (Australian Shepherd) and Karl (French Bulldog). “Two vastly different dogs, but they get along like two peas in a pod!” Ashley is what folks call a “giver” and to be able to create a positive environment for individuals regularly, even if that is simply telling a stranger in the grocery store, “Hello,” fills her with intrinsic satisfaction to keep doing what she is doing!

Amy Jacobs

Human Resources Manager

Amy serves Stevenson Oaks as the Human Resource Manager.
She has worked in Healthcare for the past 10 years and Human Resources for the past 20 years. Amy has two children and 2 beautiful grandchildren that she loves to spend time with. When not working or spending time with the grandchildren, Amy loves to be outside working in the garden, walking her dog, and playing soccer with her son.

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MRC Pinecrest Senior Living Discovery Arrow, Lufkin,TX